Our politics, complying with the current regulation, is to grant him the right to return any article bought in SevillaProducts in the course of 15 days from the date of reception.
The client will not have to contribute any explanation; any article bought in SevillaProducts, returned in its original, sealed packing and in perfect conditions will be accepted without much ado. In the maximum space of 15 days of the reception of the return, Sevillaproducts commits himself to its refund.
Before realizing the return, you will have to communicate it to the Attention to the client department sending an e-mail to firstname.lastname@example.org. If the cause of the return was that the returned article is defective or does not correspond to the requested in the order, SevillaProducts will run with the expenses of the return and new mailing. If the motive of the return is that the order does not satisfy you, we will reimburse the amount but not the mailing expenses nor the expenses of return.
If the annulment of the order arrives before the goods exit the client will not have any expense. In case of an annulment after the exit of the order, the client will have to its charge the mailing expenses as well as the expenses of return of the same order.